Shipping and Delivery

Shipping & Delivery

We’re committed to getting your Aura eyewear to you quickly and securely—because style shouldn’t have to wait.

Shipping Times

Royal Mail 48 hour tracked: 2 business days

Royal Mail 24 hour Tracked: 1 business days (available at checkout)
Shipping times may vary based on your location and chosen delivery method.

Processing Time

Orders are processed within 1–2 business days (excluding weekends and holidays).

You’ll receive a confirmation email with tracking details once your order ships.

Shipping Costs

Free standard shipping on orders over £100

Shipping costs for other orders are calculated at checkout based on your location and selected service.

International Shipping

We currently ship to selected countries outside of the United Kingdom and is calculated at checkout based on your location.

International orders may be subject to customs fees or import duties, which are the responsibility of the customer.

Delivery Issues

If your order is delayed or lost, please contact us at hello@auraeyewear.co.uk with your order number.

We are not responsible for packages marked as delivered by the carrier. Please double-check with your local delivery service or neighbors.

Order Tracking

You can track your order using the link provided in your shipping confirmation email. If you have any issues, we’re here to help.