Effective Date: 5th May 2025

Welcome to Aura. These Terms and Conditions ("Terms") govern your use of our website and services provided by Aura ("we", "us", or "our"). By accessing or using our website, you agree to be bound by these Terms.

1. General Information

Aura is an urban eyewear brand offering sunglasses and accessories via our online store. Our products are designed for style, quality, and self-expression.

2. Orders and Payments

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order at our discretion.

Prices are listed in GBP and may be subject to tax or shipping fees.

Payment must be made in full before items are shipped.

3. Shipping and Delivery

We ship to select regions and aim to dispatch all orders within 2/3 business days.

Delivery times are estimates and may vary due to external factors.

Aura is not responsible for delays caused by carriers or customs.

4. Returns and Exchanges

We accept returns within 14 days of delivery for unused items in original condition.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

For full details, see our Returns Policy.

5. Intellectual Property

All content on this website, including images, designs, logos, and text, is the property of Aura and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without prior written permission.

6. User Conduct

You agree not to:

Use the site for unlawful or harmful purposes.

Violate or infringe upon the rights of others.

Attempt to interfere with the functionality or security of our website.

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Limitation of Liability

Aura shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of the revised Terms.

10. Contact Us

For questions or concerns, please reach out to us at:
Email: hello@auraeyewear.co.uk